--- title: Conflict Resolvers Network date: 2022-02-11T17:06:00-05:00 author: Mei Lu canonical_url: "https://president.umd.edu/administration/administrative-offices/conflict-resolvers-network" section: Pages --- # Conflict Resolvers Network **Welcome to the Conflict Resolvers Network (CRN) at the University of Maryland.** The people and programs listed here are a consortium of advisors, counselors, and mediators on campus who are available to assist with resolving conflict for faculty, staff, and students. This guide is designed to assist you in selecting the right program or person for your situation. However, any of these individuals will be glad to direct you to the most appropriate resource. Members of the CRN have been asked for help or advice on a large number of topics, and new ones continually come to our attention. Listed below is a partial list of the issues we have addressed. We encourage you to contact one of us, even if you do not see your particular issue listed below, as we will be glad to refer you to the most appropriate resource: - working relations among faculty, staff, and students - work conditions/workload - violations of law - threats of violence - sexual harassment - pay and benefits - personal issues - medical/health concerns - discrimination - disciplinary actions - financial emergencies - leave - ethical issues - academic advising concerns - tenure and promotion - retirement - termination of contract - **Faculty Ombudsperson** — Negotiates and mediates grievances or concerns of faculty members. **Karen M. O'Brien, Ph.D.** [kmobrien@umd.edu](mailto:%20kmobrien@umd.edu) 4205 John S. Toll Physics Building College Park, MD 20742 301-405-5812 - **Staff Ombudsperson** — Mediates work-related issues for all staff employees and provides confidential consultation. **Mashanda Mosley** [mymosley@umd.edu](mailto:%20mymosley@umd.edu) 4205 John S. Toll Physics Building College Park, MD 20742 301-405-0805 - **Graduate Student Ombudsperson** — Seeks to secure timely and fair outcomes for graduate student concerns related to their campus experience. Provides confidential consultation and will mediate disputes when requested. Contact the Graduate Ombudsperson at <grad-ombuds@umd.edu> - **Undergraduate Student Ombudsperson** — Provides information on university policies and procedures, makes referrals to appropriate campus colleagues who may be helpful with resolving issues, and sometimes facilitates the resolutions of problems. **Lisa Kiely, Ph.D.** [lkiely@umd.edu](mailto:%20lkiely@umd.edu) 2110 Marie Mount Hall 301-405-0966 - **Office of Civil Rights and Sexual Misconduct** — Responsible for receiving and responding to all complaints involving sexual misconduct and discrimination as defined by the University Sexual Misconduct Policy and Non-Discrimination Policies. **Angela Nastase, JD (she/her)** *Director and Title IX Coordinator* [anastase@umd.edu ](mailto:anastase@umd.edu)3101 Susquehanna Hall 4200 Lehigh Road College Park, MD 20742-5031 301-405-1701 - **Staff Relations Office** — Advises and assists in personnel matters for staff employees, including policy explanation and application, disciplinary and dismissal actions, lay-offs, probation, PRD, Family Medical Leave, and grievances. **Rashel Byrd**[ rbyrd12@umd.edu](mailto:rbyrd12@umd.edu) 3110 Chesapeake Building 301-314-0216 - **Faculty and Staff Assistance Program** — Provides assessment, referral, and counseling services to all faculty and staff and their family members for personal and/or job-related concerns. Advise and provide consultation and coaching to supervisors and administrators around individual or departmental issues. **Tonya C Phillips PhD, LCSW-C, LCADC** *FSAP Program Manager*[ tphilli6@umd.edu](mailto:tphilli6@umd.edu) Room 102A 3983 Campus Drive (Health Center) 301 314-8170 - **Center for Leadership & Organizational Change** — CLOC provides customized consulting and leadership coaching, enabling departments and groups to effectively achieve their organizational goals. We partner with clients to develop an approach tailored to the departmental context and to the specific needs of participants. Adrienne Hamcke Wicker, Ph.D.**[ ahamcke@umd.edu](mailto:ahamcke@umd.edu) 0102 Seneca Building 301-405-7584 - **Office of Faculty Affairs** — Supports all faculty and the Provost in the areas of promotion, recognition, development, policies, procedures, and reporting. **John Bertot** [jbertot@umd.edu](mailto:%20jbertot@umd.edu) 2117B Main Administration Building 301-405-4252 - **Bias Incident Support Services (BISS) Representative** — Provides trauma-informed support for those impacted by identity-based trauma. Empowers individuals to utilize resources that assist with their healing. **b.a. medina** (ze/hir/hirs) *Director, BISS* [bamedina@umd.edu](mailto:%20bamedina@umd.edu) 2417 Marie Mount Hall - **Dean of Students Office** — The Dean of Students Office supports students by providing care, advocacy, and education through student-centered resources, services, and partnerships that support academic success and personal wellness. **Andrea J. Goodwin, Ph.D.** *Assistant Vice President and Dean of Students*[ agoodwin@umd.edu](mailto:agoodwin@umd.edu) 2130 Clarence Mitchell Building College Park, MD 301-405-8507